Shipping policy
SHIPPING POLICY
Thank you for shopping with YoliDee’s Apparel. Each order is prepared with care before it makes its way to you. Please review our shipping information below before placing your order.
ORDER PROCESSING TIME
YoliDee’s Apparel products are made or prepared to order with care. Please allow approximately 5–7 business days for your order to be produced, prepared, quality checked, and packaged before shipment.
Business days do not include weekends or holidays. Processing times may be extended during holidays, sales, new product releases, or periods of high order volume. If a significant delay affects your order, we will make reasonable efforts to communicate with you.
Shipping/transit time begins after your order has been processed and shipped. Delivery estimates shown at checkout are carrier estimates and may vary depending on destination, shipping method, weather, holidays, and carrier delays.
SHIPPING & DELIVERY
Once your order has been processed and transferred to the shipping carrier, delivery time will depend on the shipping method, destination, carrier operations, weather, holidays, and other circumstances outside our direct control.
Any delivery dates or transit times provided at checkout or by the shipping carrier are estimates and are not guaranteed unless expressly stated otherwise.
SHIPPING RATES
Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.
ORDER TRACKING
When tracking is available, customers will receive tracking information after the order has shipped. Please allow time for the carrier's tracking system to update after your shipping label is created or your package is accepted by the carrier.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact us as soon as possible at yolideesapparel@gmail.com.
We will make reasonable efforts to correct the address if the order has not yet shipped, but address changes cannot be guaranteed once an order has entered fulfillment or has been transferred to the shipping carrier.
Additional shipping charges resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility where permitted by law.
RETURNED OR UNDELIVERABLE PACKAGES
If a package is returned to YoliDee’s Apparel because of an incorrect or incomplete address, failed delivery attempt, refusal, or another delivery issue, please contact us.
Additional shipping charges may apply if the customer requests that an order be shipped again, except where the delivery problem resulted from an error by YoliDee’s Apparel or as otherwise required by applicable law.
LOST OR DELAYED PACKAGES
Carrier delays can occasionally occur after an order has shipped. If your tracking information indicates an unusual delay or your package appears to be lost in transit, please contact us at yolideesapparel@gmail.com so we can review the available tracking information and determine the appropriate next steps.
PACKAGES MARKED DELIVERED
If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location and with household members or neighbors when appropriate. You may also contact the shipping carrier for additional delivery information.
You may contact YoliDee’s Apparel for assistance reviewing the available tracking information. We will evaluate delivery issues individually and provide assistance when reasonably possible.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or different from what you ordered, please contact yolideesapparel@gmail.com within 7 days of delivery with your order number, a description of the issue, and clear photographs of the item.
Please refer to our Return & Refund Policy for additional information.
CONTACT US
For questions regarding shipping or an existing order, contact:
YoliDee’s Apparel
Email: yolideesapparel@gmail.com
Wear the Reminder. Carry the Message. 🤎